Frequently Asked Questions

Why should I move to True Telecommunications?

As a completely independent consultancy, we can find a competitive deal that’s best for you or your business and more often than not, we can usually better your present arrangements.

What services do you provide?

We have strong working relationships with the major UK operators and networks. We offer fully managed fixed line, broadband, mobile and hosted telephony services together with all the close support and after sales service you need throughout the course of any new agreement.

Why shouldn’t I sign direct with a network, I don’t need a ‘middle man’?

True Telecommunications always act in your interests, not the networks. When you are direct with an operator you don’t have anyone watching your back. We operate on a consultancy basis which means we take the time to listen to what you need and only recommend the services that you require.

Do you charge for your Health Check service?

With over ten years industry experience, we can quickly identify the most suitable package and demonstrate savings. We provide this service free-of-charge and without any obligations. You can even simply use the proposal we provide as a benchmark to assess any renewal offer you may have received.

How is your service different from others?

Much of our client base have been with us for over a decade. They tell us how much they value the personal relationships they have with our team which allows them to get on with running their own businesses. There’s no call centres, no hard sell, just the best possible solutions and support for your business.

What size business can you support?

We provide solutions for businesses of all sizes, ranging from individuals through to corporate clients with hundreds of end users. Regardless of the size of your business, we have the knowledge to help your communications work better for you.

How easy is it to transfer to True Telecommunications?

We try to make the process as easy and as simple as possible. Initially we assess your requirements which can be done via e mail or telephone. We then provide you with a detailed proposal and are on hand to go through things in the level of detail you want. If you opt to proceed, we then manage the entire transfer process on your behalf, updating you every step of the way. Transparency and clarity are absolutely paramount to us, which our existing clients say is a refreshing change to many other dealers in the telecoms industry.

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Contact Us

For all questions and enquiries please contact us using the form below. A member of our team will get back to you as soon as possible.

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