Vodafone Partnership Strengthened
Earlier this year, Vodafone streamlined its indirect dealer channel by means of the introduction of a new ‘Partner Programme’.
This new programme elevates Partner capabilities and operational standards for delivering customer service excellence across Vodafone’s Total Communications solutions. Initially around just 100 Vodafone Partners in the UK achieved the necessary certification which covered areas such as product knowledge and service delivery.
Vodafone UK director of partners and strategic alliances Nick Birtwistle said:
“We have designed our new programme to equip our partners with the highest-levels of training and support around our portfolio of technologies. We believe this will help them to take a leading position in this new era of communications and provide continued service excellence for customers.”
True Telecommunications were delighted to achieve formal ‘Approved’ status within the fixed line sector of Vodafone’s operations, meaning we can continue to expand our product range to include fixed, mobile, broadband and unified communications services.
Are you taking full advantage of our new products and services? Generally, the more services we manage for you, the bigger the savings we can achieve for your business. Don’t hesitate to get in touch if you want to chat about what we might be able to do.